Representation based on the Specified Commercial Transaction Act
| Distributor name | TAKEFUJI CO., LTD. |
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| Name of representative | Kazuya Niitsu |
| location | 〒110-0016 Takefuji Building, 4-31-8 Taito, Taito-ku, Tokyo |
| contact information | 03-3832-5788 |
| mail address | info@ladeline.com |
| website | https://ladeline.com/ |
| Telephone reception hours | 9: 00-17: 00 (excluding weekends and holidays, year-end and New Year holidays) |
| Selling price | Please refer to each product page. |
| payment method | * Credit card * amazon pay * Cash on delivery |
| Necessary charges other than the product price | • consumption tax • Domestic shipping is free. • If the delivery address is outside Japan, additional costs such as shipping and customs duties may be incurred in addition to the product price. • Customers are responsible for additional costs such as overseas shipping and customs duties. Please note. • Cash on delivery and convenience store payments cannot be used if the delivery address is outside Japan. |
| Delivery time | In case of prepayment: If there is no specified date, it will be delivered within 1 to 3 business days after payment is confirmed. |
About payment method
| payment method | There are three payment methods: credit card payment, Amazon Pay, and cash on delivery. Accepted credit cards: VISA, MASTER CARD, JCB, AMEX, Diners Club Payment time: Payment will be confirmed when the product order is confirmed. It can be used when the purchase price is up to 300,000 yen (including consumption tax). Please pay the courier in cash, credit card or electronic money when the product arrives. After adding the item to your cart, you can choose to pay with Amazon Pay. You can pay by reading the account information registered with Amazon. |
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Returns, exchanges, cancellations, etc.
If you make a mistake in sending the item or if there is a defect, please contact us within 14 days after receiving the item and we will return or exchange it. (If you make a mistake in sending, we will limit it to unused products)
We will bear the shipping charges for returns and exchanges due to incorrect delivery or defects.
In principle, we cannot accept returns or exchanges due to incorrect orders or different images as they are customized products. Please note.
Cancellations will be accepted only on the day of order.